Effective Date: 23 July 2023
- DATA COLLECTION
We collect information provided directly by our clients when they register for our services, contact us via email or phone, or interact with our website or mobile application. The information may include:
Contact details including phone number, email address, and address.
Details of the pet(s) including name, breed, age, health information, and photos.
Payment details (Note: we never store full credit card information).
- USE OF DATA
We use the collected data to: Provide and manage our services.
Send service-related notifications.
Respond to inquiries or comments.
Improve the quality of our services and user experience.
Offer promotions or information we believe may interest our clients.
- DATA SHARING AND STORAGE
Third Parties: We do not sell or rent client data to third parties. We might share data with third-party service providers assisting in our operations under confidentiality agreements.
Storage: Data is securely stored in UK, West Yorkshire and is protected using both technical and administrative methods.
- COOKIES AND TRACKERS
- CHILDREN’S PRIVACY
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.
- CLIENT RIGHTS
Clients have the right to:
Access their personal data.
Correct any errors in their personal data.
Erase their personal data.
Object to our use of their data.
We employ various security measures to protect the data of our clients. This includes, but is not limited to, encryption, firewalls, and secure socket layers. However, no method is 100% secure, and we cannot guarantee absolute security.
- CONTACT US
Pets Haven Limited
8 Islay Close, Rothwell, Leeds, LS26 0WD