Terms and Conditions
1. I confirm that my dog is safe around children and other dogs.
2. I authorise Pets Haven to obtain any emergency veterinary care that may be necessary whilst my dog(s) i/are in their care and accept full responsibility for all costs related to this emergency care. I authorise Pets Haven to use their registered Vet; Beehive Vets, based in Rothwell. Pets Haven will attempt to contact me prior to obtaining emergency care.
3. I will be responsible for all medical expenses and damages/claims resulting from an injury to the dog walker or other persons/animals by my dog(s).
4. Appointments can be cancelled free of charge up to 24 hours prior to the appointment, a £5 cancellation fee will apply for cancellations within 24 hours of the appointment.
5. I agree to pay Pets Haven in full either in advance or upon collection / return of my dog(s).
6. Pets Haven will inform you of any incident, or unusual/unacceptable behaviours involving your dog(s) whilst in our care.
7. I understand that all photographs/ videos taken whilst my dog was in the care of Pets Haven are of copyright .
8. I understand that if I have my dog(s) board with Pets Haven, there may/ will be dogs from other families boarding at the same time.
8. I accept that if I require Pets Haven services at short notice e.g., less than 24 hours, I may be charged a higher rate.
9. I accept that the boarding payment rate is per 24 hours. If I collect my dog(s) three hours or more after this allotted time I will be charged a minimum of £10 for the extra hours of care provided.
Print name: …………………………………………………………………………………….
Signed: ……………………………………………. Dated: …………………………………………..
Pets Haven Signed: ………………………………………………………………………………….